At Batoor, we aim to deliver your order safely and on time. Once your order is confirmed, it will be processed, packed, and handed over to our delivery partner.

Please make sure your name, phone number, and delivery address are correct when placing your order. Incorrect or incomplete information may cause delays in delivery.

Delivery times may vary depending on your location, product availability, holidays, weather, and other circumstances. Estimated delivery information will be provided during or after the ordering process.

Shipping charges, where applicable, will be shown during checkout before you complete your order. Once your order is shipped, tracking information may be provided where available.

If you receive a damaged, incorrect, or incomplete order, please contact us as soon as possible with your order details so we can assist you.

For any questions about shipping or delivery, please contact Batoor through the contact information provided on our website.